Zocdoc is a leading digital health platform based in New York City that revolutionizes the way people access healthcare services. Founded in 2007 by Cyrus Massoumi, Nick Ganju, and Oliver Kharraz, MD, Zocdoc has grown into a trusted platform for millions of users across the United States.
Zocdoc’s primary service is an online platform that allows users to find and book in-person or telemedicine appointments for medical or dental care. The platform also serves as a comprehensive physician and dentist rating and comparison database, enabling users to make informed decisions about their healthcare providers. The service is free for patients, while doctors pay to advertise their appointment slots.
Zocdoc was initially launched as a service for dentists in Manhattan but has since expanded nationwide to include doctors in over 100 specialties. By 2014, Zocdoc covered 40 percent of markets in 2,000 cities, with five million users booking appointments every month.
In addition to appointment booking, Zocdoc introduced a check-in feature in 2012, allowing patients to fill out medical forms online ahead of time. Users can search for healthcare providers using a symptom, specialty, visit reason, or doctor’s name, along with their location and insurance information. They can then view available appointment slots and make appointments for specific times, either for in-person or telemedicine appointments.
Zocdoc has also played a significant role in the COVID-19 pandemic response. In 2020, the company built a pilot program for scheduling COVID vaccination appointments with Mount Sinai Hospital in New York. The Zocdoc Vaccine Scheduler, which is integrated into an organization’s website, screens patients and books appointments. Zocdoc also partnered with the city of Chicago to help the city’s residents find and book vaccine appointments in a central spot.
Zocdoc’s innovative approach to healthcare access has attracted significant investment. In 2008, the company received an initial round of $3 million in funding from Khosla Ventures, with additional investments from Amazon.com founder Jeff Bezos and Salesforce CEO Marc Benioff. By August 2015, Zocdoc had a valuation of $1.8 billion, making it one of the most valuable startups in New York at the time.
In conclusion, Zocdoc is a pioneering digital health platform that is transforming the way people access and manage their healthcare. With its user-friendly interface, comprehensive database of healthcare providers, and innovative features like online check-in and telemedicine appointments, Zocdoc is making healthcare more accessible and convenient for millions of users across the United States.